TERMS AND CONDITIONS
The term tour/activity is used herein to refer to tours, tickets, transportation, performances, or activities that Niagara Dream Weddings offers.
The term Customer in these Terms and Conditions refers to the person who placed the order with Niagara Dream Weddings and the person whose credit card was used to make the purchase.
A non-refundable retainer of 50% is required at the time of booking to reserve all wedding packages. The balance is due 30 days prior to your wedding date.
If the wedding date is under 30 days, 100% of the package price is required at the time of booking and is non-refundable.
You may pay your retainer and any final payment/s to Niagara Dream Weddings by credit card. We accept Visa, Master Card, American Express and JCB, through Paypal. We also accept Travelers Cheques, Cashiers Checks or Money Orders that can be mailed to us.
If a credit card is not used for payment, then a money order for the entire wedding/vow renewal must be received prior to any arrangements being made. Sorry, but no personal checks accepted.
All transactions are conducted in Canadian Dollars.
Niagara Dream Weddings will not be responsible for booking dates and times becoming unavailable due to a credit card being denied.
If you need to reschedule your wedding date or time for any reason (subject to availability) there will be a $50.00 administration fee applied to your bill. We also require a 30- day notice. Please let us know as soon as possible so we can make the necessary changes as availability for some services may be difficult to obtain.
Cancellations must be in writing and there are no refunds within 30 days of the wedding. If there is a cancellation or change within the first 30 days of booking, 50% of your total package price may be applied to a future date within the next 12 months. Outside of 30 days - loss of retainer (50% of total package price).
Our weddings are not rushed, however, to be courteous to your guests and the wedding parties behind yours, every wedding should begin within ten minutes of the announced time. If your wedding is delayed the minister reserves the right to reschedule the wedding to a later time or date, or charge additional fees at a reasonable rate, not to exceed fifty dollars for each fifteen minutes the wedding is delayed.
It is the sole responsibility of the Client to notify Niagara Dream Weddings of cancellations and changes. Upon the proper notification and receipt of the event cancellation from the client, any refunds that are due will be credited back to the clients' credit card within 14 days.
DISCLAIMER & SERVICES PROVIDED
We are not responsible for the weather or wedding party delays. If the weather does turn for the worst, you may choose to book an alternate location and additional fees will apply based on availability. Additional fees are non-refundable.
Niagara Dream Weddings provides a booking service:
Niagara Dream Weddings will keep the client updated throughout the booking process via e-mail.
- booking the clients requested venue, on the date and time specified if available;
- Customer agrees that Niagara Dream Weddings has earned the full purchase price collected for processing orders whether or not the customer redeems the tickets or uses the tour/activity or services requested;
- Niagara Dream Weddings will not be held responsible for any outstanding invoices, receipts, bills or payments of any kind that are due to any/all vendors on behalf of the bridal couple,wedding party or reception guests;
- Niagara Dream Weddings will arrange any optional extras required by the client (in writing via e mail or fax;
- Niagara Dream Weddings will arrange for our wedding coordinator to call you on arrival into Niagara Falls to confirm all details booked; and
Niagara Dream Weddings may assist in the negotiations between the bridal couple and any/all vendors. Any contracts that are entered into are between the bridal couple and that vendor and if for any reason there are contractual issues, Niagara Dream Weddings will not be held responsible in any way.
Your images will be on CD. We would advise that CD's are the modern day negatives and should be handled with care.
We do not accept any responsibility for photos, CD's or negatives once they have been delivered. The photographer takes the utmost care with respect to the exposure, development, burning of CD (where applicable) and delivery of photographs. However, in the event that the photographer fails to comply with the terms of this contract, our liability is limited to refund of monies applicable to the photography portion of the customers selected package only.
All clients of Niagara Dream Weddings who request a photographer to be booked on their behalf, shall permit a selection of wedding photographs to be used on the Niagara Dream Weddings website's photo gallery.
*All content and images are property of Niagara Dream Weddings and cannot be copied or reproduced without written consent.
We will not be responsible for problems with photos and video that are damaged in any way once delivery has taken place - you should ensure that this is included in your wedding insurance.
WEDDING LICENCE & CERTIFICATE
You are responsible to ensure that you have the correct documentation for the Wedding licence required by the City of Niagara Falls. We cannot be held responsible if you do not have all the necessary documentation and subsequently have to cancel the wedding. No refund will be given. Please visit our
links page or the City of Niagara Falls for Marriage License Information.
CHANGES BEYOND OUR CONTROL
Niagara's weather can be unpredictable and where possible we will do everything to ensure your safety and the safety of our team. At times services may have to be performed inside if it is felt too dangerous for you or our team to go outside. This would include ice which is especially dangerous and damaging for electrical equipment.
We may have to make changes for unusual and unforeseeable circumstances beyond our control, the consequences of which neither our supplies nor we can avoid. Examples are war or threat of war, riots, civil strife, terrorist activity, industrial disputes, natural or nuclear disaster, fire or adverse weather conditions or similar events beyond our control. In these circumstances, we will endeavor to reschedule your wedding day or location.
PAYMENT AND PRICING
All wedding packages are priced for the bride and groom only.
All prices and availability will be confirmed to Customer 10 days prior to the wedding/tour/activity or within 72 hours (if the tour/activity is to be held in less than 10 days).
Any unforeseen changes in price or availability will be advised in Customer's confirmation.
By placing an order with Niagara Dream Weddings, you are accepting Niagara Dream Weddings prices for the services Niagara Dream Weddings provides. Any applicable service fee is included in the quoted prices.
If paying for the tour/activity/wedding with a credit card, the Customer is hereby stating that the Customer is the authorized cardholder or that Customer has been authorized by the cardholder to use the credit card. In the event the credit card is not approved, rejected, or later contested for any reason, the Customer agrees to pay the amount indicated on the order form to Niagara Dream Weddings.
HST of 13% shall be applied to all balances owed Niagara Dream Weddings.
A 4% fee shall be applied to all Paypal transactions.
The rates shown on this web site are Niagara Dream Weddings rates and are not the rates of any other entity.
Your total price for any transaction, including all amounts payable to Niagara Dream Weddings, will always be displayed to you prior to purchase.
Confirmation will be provided to the Customer not later than 10 days prior to the Customer's tour/activity or within 72 hours (if Customer's tour/activity is in less than 10 days). If your tour/activity is within the next 72 hours, your confirmation will be processed as quickly as possible.
PICK-UP TIME, DEPARTURE TIME & LOCATION
It is the Customer's responsibility to ensure that everyone in the Customer's party is in the correct pick up location at the correct time. (Niagara Dream Weddings recommends that a Customer's party is ready 15 minutes before pick-up time).
GENERAL INFORMATION & POLICIES
No refunds for unused portions of any package.
There are no changing facilities, the wedding party/guests must arrive Dressed and Ready for the ceremony 15 Minutes prior to your wedding time.
Niagara Dream Weddings recommends that you purchase travel insurance.
Duration of tour/activity hours is approximate.
Tours/activities may include some element of risk. Niagara Dream Weddings assumes no liability for injuries.
Niagara Dream Weddings reserves the right to alter, modify, or cancel a tour/activity due to traffic, bad weather, unsafe conditions or at the request of governmental or park agencies.
Niagara Dream Weddings reserves the right to cancel or change tour/activity content and prices without prior notice.
Tour/activity routes and content are subject to change without notice; tours may not be driven in the order as described in the tour/activity descriptions. From time to time, some of the sights may not be available or seen.
Only those items stated on the web site packages page as included in the price are included; any other items are additional. Meals, for example, are not included unless the package specifically states that the cost of the meal is included in the price.
Niagara Dream Weddings is not responsible for delays or service interruption due to mechanical failure, accidents, traffic congestion, acts of God, or other circumstances beyond Niagara Dream Weddings control.
Niagara Dream Weddings is not responsible for lost or stolen articles left in or on board any form of transportation used on the tour/activity, ceremony location, reception site property or hotel or inn.
Tickets shall be null and void and of no value unless utilized by the customer on the date and time on the tickets.
For shows and events with seat assignments, all seat assignments are best available general admission seats at the time the reservation is made. Niagara Dream Weddings will forward any special request to the reservation department but absolutely no guarantees are made regarding actual seat assignments. It is impossible for Niagara Dream Weddings or any other vendor to guarantee specific seats.
In the event that a specific show or attraction is not available during customers dates, Niagara Dream Weddings will contact the Customer with alternative options. It is important to provide detailed contact information when placing the order so Niagara Dream Weddings may reach our Customers with the alternative options.
The information, products, and services published on this web site may include inaccuracies or typographical errors. In the event that the Customer makes a booking on the web site and Niagara Dream Weddings later determines the product was inaccurately priced or inaccurately described, Niagara Dream Weddings shall have no obligation whatsoever to honour the booking and the booking may be declared null and void. Niagara Dream Weddings shall refund any payment made by the Customer. Niagara Dream Weddings may, solely at its discretion, offer the Customer the product at the correct price or as correctly described.
Special requests, such as smoking or non-smoking rooms and room types, cannot be guaranteed.
Niagara Dream Weddings shall not be responsible for any breach of this agreement caused in part or in whole for any reason outside the reasonable control of Niagara Dream Weddings. Our Customer agrees that at all times this agreement and the Customer's purchase and use of services, tours, lodging, or attractions shall be subject to all applicable laws, treaties and border agreements.
The Customer agrees that the Customer shall be responsible for complying with all such laws pertaining to their travel and the use of services, lodging or attractions through the Niagara Dream Weddings web site.
Niagara Dream Weddings reserves the right to cancel this transaction and refund any amounts paid by Customer for unused and cancellable services, tours, lodging, or attractions for good cause, as determined in the sole discretion of Niagara Dream Weddings. In some instances, cancellation fees will apply.
All trademarks are the property of their respective owners. All photo copyrights are the property of their respective owners.
Niagara Dream Weddings is not connected with or sponsored by any of the venues, teams, performers, events, or organizations unless Niagara Dream Weddings expressly indicates that Niagara Dream Weddings is an official partner.
Select images on the Niagara Dream Weddings website are for factual depiction only. Niagara Dream Weddings may have no affiliation with persons or organizations where images appear.
I hereby acknowledge that we have read the terms and conditions outlined above and in so doing fully accept the terms, conditions and disclaimers and are agreeing to comply with and be bound by the noted terms, conditions and disclaimers.
Dated this _______day of ______________, 20___.
Copyright, Privacy & Terms and Conditions
We can be reached via e-mail at email@example.com or you can reach us by telephone at both 905-933-1806 and 905-401-9309.
We collect the e-mail addresses of those who communicate with us via e-mail. We also collect aggregate and user-specific information on what pages customers' access or visit, and any information volunteered by the customer such as survey information and/or site registrations. The information we collect is used for internal review and is then discarded. It is also used to improve the content of our Web page. Please note that none of the information collected is shared with other organizations for commercial purposes.
If you do not wish to receive e-mail from us in the future, please let us know by sending us an e-mail at the above address or by calling us at either of the above telephone numbers.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address. This personal information will not be shared with any other parties.
If you supply us with your telephone number on-line you will only receive telephone contact from us with the information for which you provided us your telephone number. This personal information will not be shared with any other parties.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
Customer information will never be used for purposes other than that for which it was originally collected.
Upon request we provide our customers with access to all information (including proprietary information) that we maintain about them, including financial information (e.g. credit card account information), unique identifier information (e.g. customer number or password), transaction information (e.g. dates on which customers made purchases, amounts and types of purchases), contact information (e.g., name, address, phone number), and a description of the information that we maintain about them.
Customers can access this information or have this information corrected by calling us at the numbers provided above or by e-mailing us at firstname.lastname@example.org
With respect to security: We only deal with financial institutions that use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from customers on our site.
If you feel that this site is not following its stated information policy, you may contact us at the above e-mail address or phone numbers.
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